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Category archives: Evaluators

Proposal - Bid Opening & Tender Unlocking Functionality

Last update on March 11, 2015.

This article describes a requirement that has emerged amongst SupplierSelect's clients working in the public (government) sector. A solution to meet this requirement is proposed.

If this requirement applies to your business, or if you have a special interest in this field, please feel free to add a comment - the proposal will be amended as appropriate.

Goal

Enable privileged users in a Buyer organization to “lock” and “unlock” a Project such that non-privileged users cannot view respondent’s answers when the Project is “locked”.  

Background

Before the internet, buyers would receive tender (RFP) submissions by post. Because some submissions ...

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Domain Experts for RFP Evaluation

Last update on July 13, 2014.

Larger RFP projects often feature a team of evaluators working together on the analysis of vendors' responses. Work will generally be divided according to the specific skills and knowledge of each evaluator.

For example, an IT RFP might contain the following sections, allocated to the users indicated:

SectionEvaluator
1. Company Financial Strength Bob
2. Product Functionality Alice
3. Deployment & Integration Fabricio
4. Support Options Fabricio
5. Pricing Bob

Alice, an IT consultant, is an expert on the functional characteristics of this product category. So she is the ideal candidate to assess vendors in this section of the RFP.

But ...

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System Upgrade - Classified Organizations

Last update on April 3, 2014.

An upgrade is being rolled out across SupplierSelect services with significant changes to organization management and respondent registration.

Organization Types

Organizations in SupplierSelect are now classified as one of the following "Types"

  • Respondent
  • Buyer
  • Consultant

There is a single login form which routes users to the appropriate section of the site after authentication.

Background

When we first designed SupplierSelect we imagined a unified system where any organization could act as either a Buyer or Respondent. It soon became clear that this universality made the user interface more complex, so we introduced the "I'm a Respondent / I'm an Evaluator ...

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Web Content Management (WCM) RFP and the Mystery of White Papers

Last update on April 14, 2014.

There's a useful article (white paper) published today on Computer Weekly: " Best Practices for Web Content Management System Selection".

At SupplierSelect we concentrate on building tools that help buyers to make good decisions. Maybe because of that we don't know anything about marketing or sales. In fact, if you're reading this it's a miracle, because we don't get much traffic! "White Papers" have always confused me. At first I thought they represented some bleeding of academic rigor into the world of commerce. I assumed the authors would be learned professors shuffling out of an ivory ...

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RFP objectivity a myth? Who cares? Concensus is what counts

Last update on March 21, 2014.

RFPs are supposed to be about transparency, fairness and objectivity. These values are especially important in the following cases:

  1. Public Accountability. Government or other public sector organizations must be able to demonstrate that public money is being is being well spent. If the mayor's brother in law wins a bridge building contract, the mayor needs huge stack of RFP documents to bog down opponents until the next electoral cycle.
  2. Job Security. When responsibility for a big decision lands on someone's desk, the career risks are daunting. A bureaucratic, turgid and mind numbingly dull RFP can be flourished as ...

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Transparent eTendering - Publishing Criteria Weightings

Last update on March 14, 2014.

SupplierSelect helps buyers ("contracting authorities") to comply with procurement regulations by providing a number of project settings which change the behaviour of the RFP. Many of these are driven by the European Union's directives on public sector contracting. We've now added a new setting - "Expose Weightings to Respondents".

SupplierSelect enables buyers to define a set of evaluation criteria, structure these into sections and sub-sections, and then assign weightings to any level of the resulting criteria questionnaire. Previously, it was possible for buyers using SupplierSelect to show criteria weightings to respondents by downloading the weightings into a spreadsheet, and ...

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Finding Key Differentiators when Scoring RFP Questions

Last update on March 12, 2014.

When running a big RFP, it's very easy to become lost in the vendor and scoring information that is accumulated. SupplierSelect works to develop new tools to help manage this information. A recently developed report helps to drill down to the questions that most differentiate vendors responses.

A strong RFP should ask enough questions to permit the buyer to identify the best vendor for their requirements. How many questions this is depends on the complexity of the good or service being sourced. Many of SupplierSelect's customers issue RFPs with over 500 questions. Answers from all vendors are scored ...

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RFP Answers Comparison Reports

Last update on March 12, 2014.

Answer Reports enable RFP authors to create reports which collate vendor data. Individual data points can be picked from RFP questions to create a compact report for side by side comparison of vendor responses.

Document vs Data Perspectives

SupplierSelect questionnaires are designed as a document which organizes questions into a hierarchy of sections and sub sections. Questions can be richly structured with multiple fields - text, multiple choice, grids etc. This perspective is convenient for working with the resulting RFP as a single cohesive document - delivered in web, MS Word or PDF formats. However, RFP responses often contain data which is ...

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RFP Scoring Analysis with Excel Pivot Tables

Last update on March 12, 2014.

Scoring data from RFP / RFx projects is used in different ways by different organizations. It can be statistically manipulated, analyzed or used to produce charts and reports. To facilitate these activities SupplierSelect provides a way of exporting scoring data for maximum flexibility. This is the "Raw Data Export" report reached under Project -> Reports using the "Raw Data" link under "Analysis". This article describes using Excel's Pivot Table functionality to analyze data thus exported. The screenshot below shows how the  sample dataset appears when it is first loaded in Excel:

Screenshot of CVS Raw Data in Excel

Note that to follow the steps in this article you ...

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Writing Good RFP Questions

Last update on Nov. 10, 2015.

Summary:

  1. The "best" vendor is the one most suited to your requirements
  2. The only "expert" is yourself - the buyer. Stay focused on your requirements
  3. Don't be afraid to let the vendors educate you about their products or services
  4. Closed questions (multiple choice) are better than open questions
  5. Fewer good questions are better than many questions of variable quality

Objective Bid Comparison

An RFP (Request For Proposal) doesn't have to involve questionnaires and surveys. At its most simple, an RFP can be just a letter or email to potential suppliers: "We intend to buy product/service X, please send ...

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