< Back to Case Studies

Software Development Outsourcing RFP

Client Industry: Legal
Purchase Category: Information Technology

Challenge

The firm developed a set of 90 questions and a shortlist of seven vendors. Vendors' answers to these questions needed to be scored and weighted by a panel of evaluators from the firm.

With multiple evaluators involved in processing the RFP responses, traditional methods such as Word, Excel and e-mail have their limits. The process easily becomes opaque and prone to errors.

Solution

By using SupplierSelect, the firm was able to publish and close the RFP in a three week time frame with a final decision reached shortly afterwards.

I am a great supporter of SupplierSelect. It has helped us tremendously to save time throughout the whole process.

IT Manager, Ballard Spahr

Key Product Features

  1. Import Excel Questions
  2. Multiple Weighting Sets
  3. RFP Evaluation Panel Scoring
  4. RFP Event Log

Background

Ballard Spahr, a US law firm with 550 lawyers and 12 offices across the US wanted to outsource part of their Information Technology services.